Melting the “ICE” Out of Price

September 14, 2009 by admin · Leave a Comment 

price-featWe’re living in challenging economic times, and that is certainly reflected in consumer spending.

It’s not as if there was some surreptitious tightening of the belts across the country; it’s simply an obstacle that everyone is aware of — especially the small business owner.

Now, I’ve said this before — you shouldn’t be positioning yourself solely on price. If your aim is to be the “Walmart” of your niche, then by all means, slash those prices. For the rest of us, we need to take a good hard look at our sales letters, our sell sheets, and our pitches.

Bottom line: your prospect must want your product MORE than they want their money.

What I’d like to do is share with you a few techniques I have used, and share with my clients. This is by no means a comprehensive list, and simply reading the list over is likely to spark a few more ideas of your own. That’s the point — so let’s get started!

  • It’s all in the expression. Years ago my father shared this tip with me, and it has always stuck with me. Let’s say for example that you are selling a widget for $1.00. Sales are steady, but not brisk. If you are interested in moving more volume, you could change the way you sell this item to a “buy two, get one free” offer. We would change the individual price to $1.50. You’ll still make the same amount as you would have by selling the same item at $1.00 each — but you’ll move more product as a result of the “free” item.
  • Don’t bench the benefits. Many salespeople get this wrong. Instead of focusing on all of the features of an item, zero in on one thing — what will your product DO for the customer? What problem will it solve? Will it make them better looking, wealthier, smarter, or more popular? Consumers will pay for solutions — but they often need you to help them visualize the end result that your product will offer.
  • The Rule of Three. This is a very old selling technique, but it is timeless. Offering a product or product mix at three different price points can be very effective. This accomplishes multiple goals for you. First, for the customer who may not be able to afford the high end product, they may instead select the midline product. For those who are inclined to scrutinize and compare packages, this affords you the opportunity to showcase the additional benefits that the higher end product provides. You may also wish to offer some manner of “upgrade” for those who select the midline or economy end packages — this gives you an opportunity to make additional sales after the initial purchase.
  • Size Matters. Do you offer a product or service that is offered on an annual basis? If so, why not consider breaking that price down into an almost laughable price (i.e. $.40/day)? This forces the prospect to reconsider the pricing, and will often be the impetus they need to make the purchase. They can easily justify spending forty cents per day — you can’t even buy a can of soda for that price! To really drive this point home, use this technique in conjunction with an example of how much money your product or service could save them (or make for them) during that same one-year timeframe.

We’re all familiar with the sobering statistics of small business success, even in the best of times. Despite this, history has proven that there are some businesses that not only survive, but thrive in tough economic times.

Their success isn’t by chance — it’s by surveying and adapting to the market, and making the necessary adjustments to service their niche. It’s a smart strategy that is worth adopting as your own.

Otherwise, you may well find yourself left out in the cold.

Was this post helpful to you?

Did it provide you with a new insight or resource? If so, buy me a cup of coffee, or send me a tip. Any amount you select is greatly appreciated -- just select what you feel this post was worth to you. Cheers!

Finishing Strong, Part 8: The Closer

October 10, 2008 by admin · Leave a Comment 

As we wrap up our Finishing Strong Series, it seems only appropriate that we end with techniques for closing the sale.

Many salespeople struggle with closing sales. If this describes you, perhaps all you need to do is look at the approach in a different way. What you are doing is helping your prospect make a buying decision. You don’t have to be pushy or blunt — there are lots of subtle ways in which to accomplish this.

Offer a Service
“Let us ship the product to you at no charge.” A “Yes” implies purchase.

Offer a Choice
“Would you like to receive our silver membership that includes the tennis courts only, or the platinum package that includes the sauna as well?” You’ll note that either choice implies purchase. You haven’t provided the prospect with an option to say “no.”

Offer a Purhcase Incentive
“If you order today, we’ll deduct an additional 15% off the original retail price.” This will provide the impetus for the prospect to act immediately in order to take advantage of the additional savings.

Scarcity
This is my least favorite option, only because it tends to be overused by internet marketers in general. “We are only offering 100 copies of this super-duper training course, and then it is gone forever!” How many times have we all heard that one?

If that truly is the case, convey that — but do it without over-hyping it. If the prospect does buy from you, only to find out that the quantity wasn’t limited after all, you will have lost your credibility. More importantly, you will have lost the customer forever.

Was this post helpful to you?

Did it provide you with a new insight or resource? If so, buy me a cup of coffee, or send me a tip. Any amount you select is greatly appreciated -- just select what you feel this post was worth to you. Cheers!

Finishing Strong, Part 7: I Object!

October 9, 2008 by admin · Leave a Comment 

The truth is, if objections are present, you are actually making progress toward closing the sale. Don’t be afraid of objections — it shows interest on the part of the prospect. In most cases, all that is required to overcome an objection is provide additional information to reassure the customer that they are making a sound purchasing decision.

Below are several methods you can use to counter objections. For the sake of our discussion, the four main types of objection countermeasures are:

Yet-But
This approach reinforces your agreement with the customer, then moves on to answer the objection.

The Counter Question
The counter question puts the ball back in the customer’s court. By asking “Why?” the real reason for the objection may become known.

Restating the Objection
By restating the objection, the customer may respond by saying, “No, I mean it just doesn’t look right on me,” or something of a similar nature. This approach tends to reduce the magnitude of the objection in the eyes of the customer.

Direct Response
Although offensive to some, this approach may be necessary if the customer is not going to buy unless the untruth can be corrected. Tact is important when using this approach.

There are many other methods that can be used to meet objections, and the veteran salesperson will know when it is best to employ a specific technique.

Was this post helpful to you?

Did it provide you with a new insight or resource? If so, buy me a cup of coffee, or send me a tip. Any amount you select is greatly appreciated -- just select what you feel this post was worth to you. Cheers!