Smartphones Equal Smart Money for Retailers

According to a recent study from ABI Research, North American sales made via smartphones added up to about $544 million in 2009.

The fastest-growing activity on cellphones is shopping directly from the handset. Retailers in every niche — from Amazon to CVS have launched software applications that enable shoppers to browse many products and buy directly from their iPhones and Blackberrys.

Gartner Market Research reports that retailers are getting the applications right — shoppers are able to place orders and either pick them up, or have them delivered to their home or hotel without ever having to deal with crowds or salespeople directly.

Some apps deliver even more value. At book retailer Barnes & Noble, users can snap a picture of a book with their iPhone, and bring up reviews on the handset’s screen. Stores report they have seen increases in both reservations and purchases in stores, as well as purchases from the iPhone app.

Interested in creating an iPhone app for your business? This self-service solution may be just what you are looking for. For those who may prefer to have someone design an app for you, check out this service.

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